Terms and Conditions

Welcome to Swoo Brothers. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before engaging with our platform.

1. Acceptance of Terms

By accessing, browsing, or purchasing from Swoo Brothers, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions. Non-compliance with any provision may result in termination of access to our services.

2. User Accounts

• ✔ Users must create an account to access certain services, ensuring the accuracy of all provided information.
• ✔ Login with Google Authentication is available; users are responsible for maintaining the confidentiality of their account credentials.
• ✔ Any unauthorized access or suspicious activity must be reported immediately.
• ✔ Swoo Brothers reserves the right to suspend or terminate accounts found to be in violation of applicable laws or our terms.

3. Orders and Payments

• ✔ All orders placed are subject to availability and acceptance by Swoo Brothers.
• ✔ We reserve the right to cancel or refuse any order at our sole discretion.
• ✔ Payments must be made through an authorized payment gateway and Cash on Delivery (COD).

4. Pricing and Promotions

• ✔ Prices listed are subject to change without prior notice.
• ✔ Promotional offers and discounts may be withdrawn at any time without liability.
• ✔ Pricing errors, if identified, may result in order cancellation, with full refunds issued if applicable.

5. Returns and Refunds

• ✔ Returns are accepted within 14 days of order receipt, provided the product is in its original condition.
• ✔ Refund eligibility is subject to inspection and approval, processed within 3-5 working days.
• ✔ Shipping fees are non-refundable.
• ✔ Returns and refunds must comply with applicable Consumer Protection Laws.

6. Intellectual Property

All content, including text, images, logos, and trademarks, is the exclusive property of Swoo Brothers and protected under intellectual property laws. Unauthorized reproduction, modification, or distribution of content is strictly prohibited.

7. Limitation of Liability

• ✔ Swoo Brothers shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.
• ✔ We do not guarantee uninterrupted or error-free operation of the website.
• ✔ Our liability is limited to the value of the order placed by the customer.

8. Compliance with Applicable Laws

• ✔ Users must adhere to all applicable laws and regulations while using our services.
• ✔ Any violation of laws, including cybercrimes, fraudulent transactions, or misuse of data, will result in immediate legal action.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes shall be resolved through amicable negotiation, and if unresolved, shall be subject to the exclusive jurisdiction of UAE courts.

10. Amendments

Swoo Brothers reserves the right to modify these Terms and Conditions at any time. Continued use of the website post-modification constitutes acceptance of the revised terms.

11. Contact Us

Thank you for choosing Swoo Brothers.